Support

Get support for account, billing, credits, and image generation issues on Nano Banana Prompt.

Support

Need help with your account or generation workflow? We can help with:

  • sign-in or account access issues;
  • billing and subscription questions;
  • credit usage or balance issues;
  • prompt gallery and image generation errors.

Support email:

Before contacting support

Please include:

  • your account email;
  • the page URL where the issue happened;
  • a screenshot or error message;
  • the time the issue occurred.

This helps us troubleshoot faster and reduces back-and-forth.